When you visit our office, your smile is our top priority. Our entire team is dedicated to providing you with the personalized, gentle care that you deserve. Part of our commitment to serving our patients includes providing information that helps them to make more informed decisions about their oral health needs.
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What To Expect
Our goal when you visit our office for the first time is to show you why we are a totally unique dental practice. We pride ourselves in making every experience in our office an amazing experience and we will make every effort to ensure you are comfortable with your new dental home. This is why we consider your first appointment to be very important to both you, the patient, and our team, and we reserve specific time just for you.
Do not spit. Use a tissue to wipe your mouth as needed, or swallow your saliva.
Do not use a drinking straw. Drink straight from the cup.
Do not smoke.
Keep fingers and tongue away from the surgical area.
Spitting, the use of a straw, smoking, and poking the surgical area can dislodge the blood clot that is forming and will cause bleeding from the area. Also, smoking can increase the chances of an infection.
Paying for dental care should be as painless and stress-free as possible. Our policy is to accept payment at the time of service to avoid burdening patients with surprise bills and hidden costs. By providing pricing up front and a complimentary breakdown of insurance benefits before your visit, we provide our patients with better service and extra peace of mind.
We accept cash and major credit cards. Financing is available through Care Credit, Allegro, Proceed, and Compassionate Financing. We are in-network with most major dental PPO insurance plans including but not limited to:
✔ United Healthcare
Not sure if we take your insurance? Give us a call or email us with your insurance card information and we will conduct a complimentary check for you.
Cancellation Policy: Your appointment is reserved and the time is dedicated to you and your smile. To avoid a $75 fee, please notify us at least 48 hours prior to your appointment to cancel or reschedule your appointment.
Exceptional patient care
Patient safety and
Patient service are paramount.
Feel free to peruse our list of common FAQ’s. If you can’t find an answer to your question below, just reach out to us via phone – Phone: (925) 397-1963 or email firstname.lastname@example.org
Thank you for your interest in Dr. Julia Lee Dental Clinic. Our business hours are from 8:00 AM to 5:00 PM, Monday through Friday. If you would like to schedule an appointment outside of our normal working hours, you have multiple options for contacting us. You can email us at email@example.com with your preferred date and time, or use the contact form on our website to leave your information. We will get back to you to confirm your appointment as soon as we are back in the office.
The Center For Dental Implants and Dentistry practice hours are from 8:00 AM to 6:00 PM. during weekdays to assist patients in need of emergency dental care. We offer same day Emergency Dental Appointments. We urge you to call (925) 397-1963 or email firstname.lastname@example.org as soon as you are aware of your emergency to schedule an appointment.
Our office understands that unforeseen circumstances may arise that could force you to postpone or cancel your appointment. If you need to cancel, we ask that you provide us with at least 24 hours' notice. This allows us to allocate the time slot to another patient. Failure to provide sufficient notice may result in a cancellation fee. To cancel or reschedule, please contact us via email at email@example.com, call us at (925) 397-1963, or use any other communication methods we provide.
We strive to accommodate our patients' needs as much as possible; however, appointments are strongly recommended to ensure that each patient receives the undivided attention and care they deserve. We do accept walk-ins, but please note that priority is given to those who have scheduled appointments. Walk-in availability cannot be guaranteed and is subject to our current schedule. For the most efficient service, we encourage you to call ahead at (925) 397-1963 or email us at firstname.lastname@example.org to check for availability or to schedule an appointment.
Rescheduling an appointment is simple and convenient. If you find that you cannot keep your scheduled appointment, we kindly request that you give us at least 24 hours' notice to avoid any cancellation fees. To reschedule, you can: Call us directly at (925) 397-1963 during our business hours from 8:00 AM to 5:00 PM, Monday through Friday. Email us at email@example.com with your request to reschedule. Use the online appointment management system on our website.
For your first appointment at Dr. Julia Lee's Dental Clinic, we aim to make the process seamless. Please bring the following with you: Identification, Insurance Information, Medical History, Previous Dental Records, a List of Questions, Completed Patient Forms, and Payment. Having these items ready will expedite the check-in process and allow us to focus more on your dental care.
We accept a wide range of insurance plans to make your dental care as accessible as possible. Please call our office or visit list of accepted insurance providers. If your plan isn't listed, contact us to discuss alternative payment options.
If you don't have dental insurance, that's not a problem. We offer various payment options and financing plans to ensure you still receive the care you need. We also have in-house membership plans that cover basic preventive care and offer discounts on other services. Our goal is to make dental care affordable and accessible for everyone. Please contact us to learn more about our flexible payment options.
We do accept financing options to make dental care more accessible for all our patients. We offer several flexible payment plans, including third-party financing through services like CareCredit, to help spread the cost of your treatment over time. Our financial team will be happy to discuss these options with you, so you can choose the plan that best suits your needs. Please contact us to learn more and find a solution that works for you.
At Dr. Julia Lee's Dental Clinic, we know dental visits can be stressful. That's why we offer gentle care techniques and optional sedation for more involved procedures. Our comfortable setting includes distractions like music or TV. Open communication is key, so we'll explain each step to ease your concerns. If you're anxious, please mention it when booking to ensure a more comfortable experience for you.
Certainly, we are pleased to offer Invisalign as part of our comprehensive range of orthodontic solutions. Invisalign provides a discreet, convenient, and effective way to straighten your teeth without the use of traditional metal braces. Utilizing clear, removable aligners custom-made for your teeth, Invisalign allows you to achieve a beautiful smile without interrupting your daily life. Feel free to schedule a consultation to determine if Invisalign is the right choice for you.
Yes, we do offer fluoride treatments as part of our preventative dental care services. Fluoride is effective in strengthening enamel, reducing tooth sensitivity, and helping to prevent tooth decay. During your routine check-up, our dental team can discuss with you whether a fluoride treatment is advisable based on your specific oral health needs. Feel free to ask us any questions you may have about the benefits and safety of fluoride use.
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